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Refund Policy

Exchanges, returns and what we can do.

This is a draft for Sunacha Silks to review and confirm before the site goes public.

Exchanges

Unworn sarees with their tags intact can be exchanged within 7 days of purchase, on production of the bill.

Refunds

Where an exchange is not possible we will discuss a refund to the original payment method. Please allow a few working days for it to reach you.

Not covered

Pieces that have been cut, stitched, pre-draped, dry cleaned or altered in any way cannot be exchanged or refunded.

Damage

If you believe a piece has a weaving fault, bring it to us within 7 days and we will inspect it with you.

Questions about any of the above: message us on WhatsApp or use the contact page.